How do you know if you are getting
the highest share of wallet that you possibly can with your
clients? What products or services should your patron be
consuming that they are not consuming today? How do
discretionary comps fit into expanding your share of wallet?
RedGiant’s GAME360 provides you with a full 360 degree view of
your relationship with the customer, and your competitors’
relationships with the customer. GAME360 provides insight into a
customer’s past, current and future value, both for your
establishment and a total market view. Prime opportunities for
investment are identified and prioritized by analyzing gaps
between total potential wallet and current wallet. Top tier
customers for whom you have 95% wallet share may not be as rich
an opportunity as mid-tier customers for whom you currently have
35% share. GAME360 allows you to establish investment levels for
individual patrons through this understanding of future value
and wallet potential.
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